1. What are the procedures here?
Yes, placing orders __ quotations ___ payment done ____shipment ___delivered successfully
2. How can I place the order ?
Well, you can place the order through the shopping cart, or send us your detailed order list (item ID, size and qty) via mail, or click the Online Live Help. We will get back to you asap with the prices.
3. What is the minimum order?
Well, we do not have a definite MOQ (minimum order quantity).The point is that the larger the order is the better the price would be, vice versa.
4. Can I get these brand produces at the very low price?
Yes, all of the prices here are factory wholesale ones. They are much lower than the street prices.
5. Do I need to pay extra fees for shipping cost?
No, our listing prices include shipping cost already. Free shipping is available for large orders.
6. Will the products come with all packaging boxes?
Yes, the products come with all full accessories, like original packaging boxes, dust bags, tags, infor cards, and linings.
7. How long does it take for delivery?
Yes, once we receive the payment, we are going to ship the items. Usually the delivery takes 5-7 days.
8. Will the products be delivered to my door?
Yes, drop shipping is available. The products are going to be delivered to your door directly.
9. Can I have the courier tracking number for the updating infors of my orders?
Yes, the courier tracking number will be forwarded to you once we ship out products.
10. Can I have compensation if my packages lost /blocked?
Yes, if the packs are lost on the way, you can have 100% replacement. We are going to re-send the products to you.
11. What shall I do if the pack blocked by customs?
Yes, after we ship the packs, we will keep tracking the items (at EMS/TNT/FedEx, UPS DHL site) till you receive them safe and sound. If the packs are blocked at the customs for sure, we are going to do the best we can, either resend the items or offer better discounts for the following orders, to get over and move ahead.
If you have any further questions, please feel free to contact us and we can get back to you asap.
